Yes, a limited number of tickets will be available at the on-site ticket office. However, we strongly recommend booking in advance online to secure your preferred date and time slot.

You can pay by card or in cash at the ticket office and in the exhibition shop.

Please enter the exhibition within the time period indicated on your time-slot ticket.

With a Flex Ticket, you can visit the exhibition at any time you choose.

Day Flex Ticket: : Valid for one freely chosen time on the booked date.

Month Flex Ticket: Valid for one freely chosen day within the booked period (Mon–Fri or Sat–Sun) – at any time.of day.

If your Flex Ticket shows the time 10:00, this simply refers to the exhibition’s opening time.

Yes. With a Flex Ticket, you have the freedom to visit the exhibition either any time and on any day within the selected month (Month Flex Ticket) or at any time of your choice on the booked date (Day Flex Ticket).

Please note that if the maximum visitor capacity is reached, short waiting times may occur.

No. The ticket can also be shown digitally on your smartphone. Important: the code on the ticket must be scannable on site, whether digital or printed.

In this case, we will need to request an admission confirmation from Eventim. If this is not possible in time, we may also grant entry using the verified order confirmation that was sent by email.

Yes, the tickets are not personalized. When transferring a discounted ticket to an adult, the corresponding surcharge must be paid on site.

No, refunds are not possible. If you have purchased insurance, this must be clarified directly with Eventim.

For groups of 10 or more, a discounted group rate is available and bookings can be made directly.

If your group would like a guided tour, this must be requested in advance by email to check availability of a guide. The cost is €120 per tour (in addition to the group tickets).

Guided tours can be booked for groups of up to 30 participants.

For example, a group of 45 people requires two guides, and simultaneous tours can be arranged.

Expert tours have the same maximum group size of 30 participants. More information can be found here.

Group bookings can be made directly.

Please request guided tours separately by email.

Yes, audio guides can be rented on site for €2 each. The audio guides are available in several languages, including German, English, French, Arabic, Italian, and Polish.

A free audio guide is available here.

The exhibition visit is not time-limited during opening hours. We recommend planning around 90 minutes for the tour to fully experience the content at your own pace. Re-entry after leaving the exhibition is unfortunately not possible.

No, there isn’t.

However, our exhibition contains a variety of immersive elements, such as a projection room with videos from the diving missions to the Titanic and a real iceberg that visitors can touch.

Our exhibition is the only one in Germany that displays real artifacts recovered from the Titanic.

Other exhibitions that cannot offer this tend to focus more on interactive design with VR glasses, etc.

However, we made a conscious decision to present the exhibition without virtual reality, if only because many children visit our exhibition and experts do not recommend VR glasses for children under 12.

Yes, the exhibition is designed to be barrier-free. However, please note that the exhibition is primarily visual with informative signage. Audio guides are also available.

Yes, the exhibition is wheelchair accessible. However, we do not have wheelchairs available on site. All areas and entrances to the building are at ground level with no steps and have wide corridors. In addition, there are accessible restrooms in the foyer of the Metropolis Hall and accessible parking spaces in front of the entrance.

No, no strobe effects are used.

Yes, babies and toddlers under the age of 4 are allowed to visit the exhibition free of charge. We kindly ask you to refrain from bringing strollers and buggies into the exhibition, especially on Saturdays and Sundays.

No, unfortunately animals are not allowed in the exhibition under any circumstances. We understand that this may be disappointing, but we ask for your understanding. The only exceptions are guide dogs and assistance dogs. These must be registered in advance by email.

Yes, there will be a merchandise shop with souvenirs at the end of the exhibition.

Bags up to DIN A4 size may be taken into the exhibition. Backpacks and large handbags must be locked in a locker.

We have lockers at the front right of the Metropolis Halle foyer where you can lock away your valuables and bags larger than A4 size.

Yes, opposite the Metropolis Halle, approx. 80 m away, is the Babelsberg Film Park parking garage with approx. 1,000 parking spaces, including approx. 50 disabled spaces. The entrance to the parking garage is located at Lotte-Loebinger-Straße 2, 14482 Potsdam.

Taking photos with a smartphone is permitted in the exhibition. Professional photo equipment is prohibited.

You are welcome to share your photos on our social media channels.

For conservation reasons, eating and drinking is not permitted in the exhibition.

No, smoking or vaping is only permitted outside the film park grounds.

The lost property office is located at the information desk in the entrance area of the Titanic exhibition.

Lost or found items can be forwarded there in person. Alternatively, you can contact us by email at info@titanic-ausstellung.com.

Sufficient restroom facilities are available, including accessible toilets and a baby changing room.